Privacy Policy

Introduction

At Trilovemx S.A. de C.V., we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and other applicable regulations in Mexico.

Information We Collect

We collect information that you provide directly to us, including:

• Full name
• Email address
• Phone number (when provided)
• Information about your financial situation (during consultations)
• Browsing and website usage data

Use of Information

We use your personal information to:

• Provide financial consulting services
• Send information about government support programs
• Communicate updates and educational content
• Improve our services and user experience
• Comply with legal and regulatory obligations

Data Protection

We implement technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, alteration, or destruction. Our systems comply with the security standards required by Mexican legislation.

Your ARCO Rights

In accordance with the LFPDPPP, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Cancel the processing of your data
• Object to the use of your data for specific purposes

To exercise these rights, contact our privacy department at: privacidad@trilovemx.com

Use of Cookies

Our website uses cookies to improve your browsing experience. For more information, please see our Cookie Policy.

Changes to this Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with the corresponding update date.

Contact

If you have questions about this Privacy Policy, you can contact us at: